Our Master System Integration system can monitor hardware devices connected to the network such as CCTV/ People Counting/ Access Control/ Servers/ Shout Outs/ Tickets etc... and creates Tickets on the Helpdesk should the MSI not get a response.
The MSI platform is hosted on your local network for real-time monitoring. A Cloud solution is available to monitor remote sites.
Get alerts and tickets sent to your contractors automatically as an alert triggers. No need to call your contractors to report an issue.
Our Control Center will have an instantaneous view of the functionality and health of the system should an issue arise, our MSI will create a ticket on the helpdesk to create an auditable work order