Retail Solutions

Helpdesk

The Helpdesk Platform is the heart of our Retail Solution Applications. It is a web-based application that is designed to manage the day to day issues with ease of use. It’s a complete auditable platform that manages issues from start to finish which uses multiple tools such as Audit Tool, Shout out, MSI, People Counting, NPS and Customer Portal

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People
Counting

Live people counting dashboard which allows you to gain valuable analytics, improve the visitor's experience and optimize operations

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Audit
Tool

Create Checklists Groups and Multiple Question Options to manage your auditing, from Vendors to Management via PC and Mobile.

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NPS

Net Promoter Score®, or NPS®, measures customer experience and predicts business growth.

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Customer
Portal

A communication portal is a service that allows individuals, businesses, schools and government agencies to share information

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Shout
Out

An easy to use mobile app to report a problem. Enter a subject and message, and upload a picture or video. Monitor the process for your ticket created in real time between both relevant parties.

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MSI

Manages the overall connectivity process

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Helpdesk

The Helpdesk Platform is the heart of our Retail Solution Applications. It is a web-based application that is designed to manage the day to day issues with ease of use. It’s a complete auditable platform that manages issues from start to finish which uses multiple tools such as Audit Tool, Shout out, MSI, People Counting, NPS and Customer Portal

People Counting

A Live People Counting Dashboard allows you to gain valuable analytics, that improves the visitor's experience and optimize operations.

Audit Tool

Create Checklists Groups and Multiple Question Options to manage your auditing, from Vendors to Management via PC and Mobile.

NPS

Net Promoter Score®, or NPS®, measures customer experience and predicts business growth.

Customer Portal

A communication portal is a service that allows individuals, businesses, schools and government agencies to share information

Shout Out

An easy to use mobile app to report a problem. Enter a subject and message, and upload a picture or video. Monitor the process for your ticket created in real-time between both relevant parties.

MSI

Our Master System Integration system can monitor hardware devices connected to the network such as CCTV/ People Counting/ Access Control/ Servers/ Shout Outs/ Tickets etc... and creates Tickets on the Helpdesk should the MSI not get a response.

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