When a Shout Out is created, this is turned into a Ticket on the Helpdesk. The Ticket can be resolved within the organisation's departments or can be sent to contractors. Once the ticket is resolved, the creator of the Shout Out will be able to see the resolution with a full audit trail.
Your customers have one simple communication portal to create a Shout Out Ticket which is logged by time and date. No need for Email's and Whatsapp Groups to report an issue. No Tickets getting lost in cyberspace.
Easily create Shout Outs.
2 Step Shout Out creation.
Upload Images or videos.
Keep track of Shout Outs.